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Discover the Heartbeat of Tradition and Luxury

We aim to shine a spotlight on the extraordinary skills of rural Pakistani craftswomen, blending heritage with contemporary luxury through every handcrafted piece.

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    Refund Policy

    We offer a 3-5 days return policy, which means you can request a return within 3-5 days of purchasing. To be eligible for a refund, your item must be in the same condition that you received it, unknown or unused, with tags, and in its original packaging.

    To start the return, you can contact us at info@raminay.com. If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package.

    You can contact us at any time for any return questions at info@raminay.com.

    In case of the damaged product or size issue

    If any of the products are damaged, then Tee Trouser will fully corporate with the customer. The customer will send the product to the company by paying charges to the courier company. After receiving the product, company will investigate it and send the new product to the customer along with paying the shipping charges. In case of faulted product return, the company will refund the product charges by deducting shipping charges.

    Exchanges

    The fastest way is to make sure you get what you want, return your item, and once the return is accepted, make a separate purchase for the new item.

    Refunds

    We’ll notify you once we receive and check your refund, and let you know if a refund has been approved. If approved, you will be automatically refunded on your default payment method. Please note that it may take some time for your bank or credit card company to process and post a refund.